Publications
2024 Kraus M. , Hambauer N. , Müller K. , Kröckel P. , Ulapane N. , De Caigny A. , De Bock K. , Coussement K. :Coupling Neural Networks Between Clusters for Better Personalized Care In: Proceedings of the 57th Hawaii International Conference on System Sciences 2024 Open Access: https://hdl.handle.net/10125/106821 Kröckel P. :Data Ownership and Emerging Data Governance Models in Healthcare In: Nilmini Wickramasinghe, Freimut Bodendorf, Mathias Kraus (Hrsg.): Dimensions of Intelligent Analytics for Smart Digital Health Solutions , Chapman & Hall , 2024 ISBN: 9781032699721 Kröckel P. :Generative AI in Assisting Patients with Syringomyelia and Hydrocephalus: A Preliminary Comparison of Chatgpt and Gemini 37th Bled eConference (Bled, Slovenia , 9. Juni 2024 - 12. Juni 2024 )In: 37th Bled eConference Resilience Through Digital Innovation: Enabling the Twin Transition 2024 DOI: 10.18690/um.fov.4.2024.39 Kröckel P. :Redefining Emergency Services with Generative AI: Insights from a preliminary literature review In: Proceedings of the 15th International Conference on Applied Human Factors and Ergonomics (AHFE 2024) 2024 DOI: 10.54941/ahfe1005099 Müller K. , Kolb L. , Lechner U. , Bodendorf F. :Ethical AI Principles for Enterprise Collaboration in Federated Learning Networks European Conference on Information Systems (, 17. Juni 2024 - 19. Juni 2024 ) URL: https://aisel.aisnet.org/ecis2024/track04_impactai/track04_impactai/16/ Nebebe B. , Kröckel P. , Yatagha R. , Edeh N. , Waedt K. :AI Defenders: Machine learning driven anomaly detection in critical infrastructures Informatik Festival 2024, 9th IACS WS'24 (Wiesbaden, Deutschland, Hochschule RheinMain Wiesbaden , 24. September 2024 - 26. September 2024 )In: 9th IACS WS'24: 9th GI/ACM Workshop on Industrial Automation and Control Systems 2024 2024 2023 2022 Hauff M. , Lurz A. :Agent-Based Models Using Artificial Intelligence: A Literature Review Pacific Asia Conference on Information Systems (PACIS) 2022 (Taipei-Sydney , 5. Juli 2022 - 9. Juli 2022 ) URL: https://aisel.aisnet.org/pacis2022/106 Hörner L. , Schamberger M. , Bodendorf F. :Using Tacit Expert Knowledge to Support Shop-floor Operators Through a Knowledge-based Assistance System In: Computer Supported Cooperative Work-The Journal of Collaborative Computing (2022 )ISSN: 0925-9724 DOI: 10.1007/s10606-022-09445-4 Kröckel P. , Piazza A. , Wessel P. :Sports marketing innovation: increasing fan engagement via innovative statistics from facial emotion recognition 4th International Conference Business Meets Technology (BMT22) (Ansbach , 7. Juli 2022 - 9. Juli 2022 ) DOI: 10.4995/bmt2022.2022.15631 URL: http://ocs.editorial.upv.es/index.php/BMT/BMT2022/paper/view/15631 Merz N. , Erkan A. , Bodendorf F. , Franke J. :Let Me Entertain You – A Quantitative Study on the Acceptance of Consumer Entertainment Robots 54th International Symposium on Robotics, ISR Europe 2022 (Munich, Germany , 20. Juni 2022 - 21. Juni 2022 ) Open Access: https://ieeexplore.ieee.org/document/9861833 URL: https://www.scopus.com/record/display.uri?eid=2-s2.0-85137145439&origin=inward Merz N. , Franke J. , Bodendorf F. :Are we prepared for the Rise of Service Robots? - A Review on Acceptance Measurement In: The Human Side of Service Engineering 2022 DOI: 10.54941/ahfe1002585 Seßner J. , Porstmann A. , Kirst S. , Merz N. , Dziobek I. , Franke J. :A Modular Interface for Controlling Interactive Behaviors of a Humanoid Robot for Socio-Emotional Skills Training 31st IEEE International Conference on Robot and Human Interactive Communication, RO-MAN 2022 (Napoli , 29. August 2022 - 2. September 2022 )In: RO-MAN 2022 - 31st IEEE International Conference on Robot and Human Interactive Communication: Social, Asocial, and Antisocial Robots 2022 DOI: 10.1109/RO-MAN53752.2022.9900704 2021 Bodendorf F. , Wickramasinghe N. , Ma TH. :Personal health and wellness management with technologies 54th Annual Hawaii International Conference on System Sciences, HICSS 2021 (Virtual, Online , 4. Januar 2021 - 8. Januar 2021 )In: Tung X. Bui (Hrsg.): Proceedings of the Annual Hawaii International Conference on System Sciences 2021 Hille M. , Izlisu MD. , Bodendorf F. :Interdisciplinary Service Development for Construction Suppliers with the Help of an Innovation Support System AHFE Conference on the Human Side of Service Engineering, 2021 (Online , 25. Juli 2021 - 29. Juli 2021 )In: Christine Leitner, Walter Ganz, Debra Satterfield, Clara Bassano (Hrsg.): Lecture Notes in Networks and Systems 2021 DOI: 10.1007/978-3-030-80840-2_16 Reitelshöfer S. , Merz N. , Blank A. , Kedilioglu O. , Martin S. , Seßner J. , Franke J. :Roboter werden biomechatronische Assistenten In: Technik in Bayern (2021 ), S. 46-47 ISSN: 1610-6563 (Zeitungsartikel)Schaub C. , Schulze J. , Bodendorf F. , Hille M. :Implementation of a Decision Support System for the Development of Digital Services Within Supplying Companies in the Construction Industry 16th International Conference on Business Information Systems Engineering, WI 2021 (, 9. März 2021 - 11. März 2021 )In: Frederik Ahlemann, Reinhard Schütte, Stefan Stieglitz (Hrsg.): Lecture Notes in Information Systems and Organisation 2021 DOI: 10.1007/978-3-030-86797-3_40 2020 Eigner I. , Bodendorf F. :An Intelligent Clinical Decision Support System to Determine the Optimal Time of Patient Discharge in Hospitals INTERNATIONAL CONFERENCE ON INFORMATION SYSTEMS (ICIS) (Online , 13. Dezember 2020 - 16. Dezember 2020 )In: ICIS 2020 Proceedings 2020 URL: https://aisel.aisnet.org/icis2020/is_health/is_health/14/ Eigner I. , Bodendorf F. :Decision support for patient discharge in hospitals – analyzing the relationship between length of stay and readmission risk, cost, and profit 2020 World Congress on Services (Virtuell , 18. September 2020 - 20. September 2020 )In: Services – SERVICES 2020 2020 DOI: 10.1007/978-3-030-59595-1_6 URL: https://link.springer.com/chapter/10.1007/978-3-030-59595-1_6 Eigner I. , Bodendorf F. :Decision Support for Patient Discharge in Hospitals – Analyzing the Relationship Between Length of Stay and Readmission Risk, Cost, and Profit SERVICES 2020 (Online , 18. September 2020 - 20. September 2020 )In: Services – SERVICES 2020 2020 DOI: 10.1007/978-3-030-59595-1 URL: https://www.springer.com/gp/book/9783030595944 Fricke M. , Bodendorf F. :Identifying trendsetters in online social networks – a machine learning approach AHFE Virtual Conference on the Human Side of Service Engineering, 2020 (San Diego, CA , 16. Juli 2020 - 20. Juli 2020 )In: Jim Spohrer, Christine Leitner (Hrsg.): Advances in Intelligent Systems and Computing 2020 DOI: 10.1007/978-3-030-51057-2_1 Hille M. , Bodendorf F. :Smart Services in der Baubranche In: Manfred Bruhn, Karsten Hadwich (Hrsg.): Automatisierung und Personalisierung von Dienstleistungen , Wiesbaden : Springer Gabler , 2020 , S. 417-438 (Forum Dienstleistungsmanagement, Bd.1)ISBN: 978-3-658-30165-1 DOI: 10.1007/978-3-658-30166-8 URL: https://link.springer.com/chapter/10.1007/978-3-658-30166-8_17 Hörner L. , Schamberger M. , Bodendorf F. :Externalisierung von prozess-spezifischem Mitarbeiterwissen im Produktionsumfeld In: Zeitschrift für wirtschaftlichen Fabrikbetrieb 115 (2020 ), S. 413-417 ISSN: 0932-0482 DOI: 10.3139/104.112357 Klinger P. , Bodendorf F. :Blockchain-based Cross-Organizational Execution Framework for Dynamic Integration of Process Collaborations 15th International Conference on Wirtschaftsinformatik (WI) (Postdam , 9. März 2020 - 11. März 2020 )In: 15th International Conference on Wirtschaftsinformatik (WI) 2020 DOI: 10.30844/wi_2020_i2-klinger Klinger P. , Nguyen HL. , Bodendorf F. :Upgradeability Concept for Collaborative Blockchain-Based Business Process Execution Framework International Conference on Blockchain - ICBC 2020 (Honolulu, Hawaii , 18. September 2020 - 20. September 2020 )In: Zhixiong Chen, Laizhong Cui, Balaji Palanisamy, Liang-Jie Zhang (Hrsg.): Blockchain – ICBC 2020. ICBC 2020. Lecture Notes in Computer Science, vol 12404 , Cham : 2020 DOI: 10.1007/978-3-030-59638-5_9 Kröckel P. , Bodendorf F. :Process Mining of Football Event Data: A Novel Approach for Tactical Insights Into the Game In: Frontiers in Artificial Intelligence 3 (2020 ), S. 47 ISSN: 2624-8212 DOI: 10.3389/frai.2020.00047 URL: https://www.frontiersin.org/articles/10.3389/frai.2020.00047/full Lauster C. , Klinger P. , Schwab N. , Bodendorf F. :Literature Review Linking Blockchain and Business Process Management 15th International Conference on Wirtschaftsinformatik (WI) (Potsdam , 9. März 2020 - 11. Dezember 2019 )In: 15th International Conference on Wirtschaftsinformatik (WI) 2020 DOI: 10.30844/wi_2020_r10-klinger Merz N. , Huber M. , Bodendorf F. , Franke J. :Science-Fiction Movies as an Indicator for User Acceptance of Robots in a Non-Industrial Environment 2020 Computers and People Research Conference, SIGMIS-CPR 2020 (Nuremberg, DEU , 19. Juni 2020 - 21. Juni 2020 )In: SIGMIS-CPR 2020 - Proceedings of the 2020 Computers and People Research Conference 2020 DOI: 10.1145/3378539.3393847 Schindelmann M. , Klinger P. , Bodendorf F. :A Subscription Service for Automated Communication and Fair Cost Distribution in Collaborative Blockchain-based Business Processes 15th International Conference on Wirtschaftsinformatik (WI) (Potsdam , 9. März 2020 - 11. Dezember 2019 )In: 15th International Conference on Wirtschaftsinformatik (WI) 2020 DOI: 10.30844/wi_2020_r13-schindelmann Schott P. , Lederer M. , Eigner I. , Bodendorf F. :Case-based reasoning for complexity management in Industry 4.0 In: Journal of Manufacturing Technology Management (2020 )ISSN: 1741-038X DOI: 10.1108/JMTM-08-2018-0262 Shaukat MN. , Wickramasinghe N. , Bodendorf F. :Converting Disability into Ability Using IT/IS and Smart Textiles In: Nilmini Wickramasinghe, Freimut Bodendorf (Hrsg.): Delivering Superior Health and Wellness Management with IoT and Analytics , Cham : Springer , 2020 , S. 87-106 (Healthcare Delivery in the Information Age, Bd.9)ISBN: 978-3-030-17347-0 DOI: 10.1007/978-3-030-17347-0_4 Wickramasinghe N. , Bodendorf F. :Delivering Superior Health and Wellness Management with IoT and Analytics Epilogue In: Nilmini Wickramasinghe, Freimut Bodendorf (Hrsg.): Delivering Superior Health and Wellness Management with IoT and Analytics , Cham : Springer , 2020 , S. 653-653 (Healthcare Delivery in the Information Age, Bd.9)ISBN: 978-3-030-17347-0 DOI: 10.1007/978-3-030-17347-0 Wickramasinghe N. , Rasmussen B. , Bodendorf F. , Zoffmann V. , Kayser L. , Currey J. :Leveraging the IoT to Enable the Guided Self-Determination Method In: Nilmini Wickramasinghe, Freimut Bodendorf (Hrsg.): Delivering Superior Health and Wellness Management with IoT and Analytics , Cham : Springer , 2020 , S. 555-565 (Healthcare Delivery in the Information Age, Bd.9)ISBN: 978-3-030-17347-0 DOI: 10.1007/978-3-030-17347-0_27 2019 Bodendorf F. , Wickramasinghe N. , Tuan Huy Ma . :HICSS-52 Minitrack Personal Health and Wellness Management with Technologies 52ndHawaii International Conference on System Sciences (HICSS) (, HI )In: PROCEEDINGS OF THE 52ND ANNUAL HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES , Honolulu : 2019 Eigner I. , Bodendorf F. , Wickramasinghe N. :A theoretical framework for research on readmission risk prediction Bled eConference (Bled , 16. Juni 2019 - 19. Juni 2019 )In: 32ND Bled eConference Humanizing Technology for a Sustainable Society 2019 DOI: 10.18690/978-961-286-280-0 URL: http://press.um.si/index.php/ump/catalog/book/418 Eigner I. , Bodendorf F. , Wickramasinghe N. :Predicting high-cost patients by Machine Learning: A case study in an Australian private hospital group International Conference on Bioinformatics and Computational Biology, (Honolulu, Hawaii , 18. März 2019 - 20. März 2019 )In: Oliver Eulenstein, Hisham Al-Mubaid and Qin Ding (Hrsg.): Proceedings of 11th International Conference on Bioinformatics and Computational Biology 2019 DOI: 10.29007/jw6h URL: https://easychair.org/publications/paper/pZqS Eigner I. , Hamper A. , Wickramasinghe N. , Bodendorf F. :Success factors for national eHealth strategies: a comparative analysis of the Australian and German eHealth system In: International Journal of Networking and Virtual Organisations 21 (2019 ), S. 399-424 ISSN: 1470-9503 DOI: 10.1504/IJNVO.2019.103681 URL: https://www.inderscience.com/info/inarticle.php?artid=103681 Götz R. , Piazza A. , Bodendorf F. :Hybrider Ansatz zur automatisierten Themen-Klassifizierung von Produktrezensionen In: HMD : Praxis der Wirtschaftsinformatik 56 (2019 ), S. 932–946 ISSN: 1436-3011 DOI: 10.1365/s40702-019-00521-w URL: https://link.springer.com/article/10.1365/s40702-019-00521-w Kröckel P. :Big Data Event Analytics in Football for Tactical Decision Support (Dissertation, 2019 ) URL: https://opus4.kobv.de/opus4-fau/frontdoor/index/index/year/2019/docId/12365 Pflaum A. , Bodendorf F. , Prockl G. , Chen H. :The Digital Supply Chain of the Future: From Drivers to Technologies and Applications 52ndHawaii International Conference on System Sciences (HICSS) (, HI )In: PROCEEDINGS OF THE 52ND ANNUAL HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES , Honolulu : 2019 Wickramasinghe N. , Rasmussen B. , Bodendorf F. , Currey J. :Using On-line Guided-Self Determination to Provide High Quality Diabetes Self-Management: An Analysis with Activity Theory 52ndHawaii International Conference on System Sciences (HICSS) (, HI )In: PROCEEDINGS OF THE 52ND ANNUAL HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES , Honolulu : 2019 DOI: 10.24251/hicss.2019.506 2018 Eigner I. , Bodendorf F. :An intelligent decision support system for readmission prediction in healthcare In: it - Information Technology 60 (2018 ), S. 195–205 ISSN: 1611-2776 DOI: 10.1515/itit-2018-0003 Eigner I. , Reischl D. , Bodendorf F. :Development and evaluation of ensemble-based classification models for predicting unplanned hospital readmissions after hysterectomy ACIS 2018 (Sydney , 3. Dezember 2018 - 5. Dezember 2018 )In: ACIS 2018 Proceedings 2018 DOI: 10.5130/acis2018.cg URL: https://aisel.aisnet.org/acis2018/62/ Hacker J. , Florian N. , Bodendorf F. :Enablers and Inhibitors of Engagement in Enterprise Social Networks from the Viewpoint of Executives – A Case Study in a Technology Company Multikonferenz Wirtschaftsinformatik (Lüneburg , 7. März 2018 - 9. März 2018 )In: Paul Drews, Burkhardt Funk, Peter Niemeyer, Lin Xie (Hrsg.): Tagungsband der Multikonferenz Wirtschaftsinformatik (Band 1) , Lüneburg : 2018 URL: http://mkwi2018.leuphana.de/wp-content/uploads/MKWI_102.pdf Piazza A. , Lutz C. , Schuckay D. , Zagel C. , Bodendorf F. :Emotionalizing e-commerce pages: empirical evaluation of design strategies for increasing the affective customer response The Human Side of Service Engineering (HSSE) (Orlando, Florida , 22. Juli 2018 - 26. Juli 2018 ) DOI: 10.1007/978-3-319-94229-2_24 Schott P. , Thomas S. , Schaft T. , Bodendorf F. :Making IoT run- Opportunities and Challenges for Manufacturing Companies In: International Journal of Hyperconnectivity and the Internet of Things 1 (2018 ), S. 26-44 ISSN: 2473-4365 2017 Buerger, N; Demartini, M; Tonelli, F; Bodendorf, F; Testa, C;:Investigating Flexibility as a Performance Dimension of a Manufacturing Value Modeling Methodology (MVMM): A Framework for Identifying Flexibility Types in Manufacturing Systems The 50th CIRP Conference on Manufacturing Systems (Taichung City , 3. Mai 2017 - 5. Mai 2017 )In: Procedia CIRP 2017 DOI: 10.1016/j.procir.2017.03.343 Eigner I. , Hamper A. , Wickramasinghe N. , Bodendorf F. :Decision makers and criteria for patient discharge - a qualitative study Bled eConference 2017 (Bled , 18. Juni 2017 - 21. Juni 2017 )In: 30TH BLED ECONFERENCE: DIGITAL TRANSFORMATION – FROM CONNECTING THINGS TO TRANSFORMING OUR LIVES 2017 DOI: 10.18690/978-961-286-043-1 Eigner I. , Tajak L. , Bodendorf F. , Wickramasinghe N. :Readmission risk prediction for patients after total hip or knee arthroplasty Australasian Conference on Information Systems (Hobart , 4. Dezember 2017 - 6. Dezember 2017 )In: Proceedings of the Australasian Conference on Information Systems 2017 2017 Hacker J. , Bodendorf F. :Conceptualising and Understanding User Behaviour in Enterprise Social Networks: A Qualitative Analysis 28th Australasian Conference on Information Systems (Hobart, Australien , 3. Dezember 2017 - 6. Dezember 2017 ) URL: https://www.acis2017.org/wp-content/uploads/2017/11/ACIS2017_paper_103_FULL.pdf Hacker J. , Bodendorf F. , Lorenz P. :A framework to identify knowledge actor roles in enterprise social networks In: Journal of Knowledge Management 21 (2017 ), S. 817-838 ISSN: 1367-3270 DOI: 10.1108/JKM-10-2016-0443 URL: http://www.emeraldinsight.com/doi/10.1108/JKM-10-2016-0443 Hacker J. , Bodendorf F. , Lorenz P. :Helper, Sharer or Seeker? – A Concept to Determine Knowledge Worker Roles in Enterprise Social Networks 13th International Conference on Wirtschaftsinformatik (St. Gallen , 12. Februar 2017 - 15. Februar 2017 )In: J. M. Leimeister, W. Brenner (Hrsg.): Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017) , St. Gallen : 2017 URL: http://aisel.aisnet.org/wi2017/track07/paper/4/ Hamper A. , Eigner I. , Neitzel L. , Wickramasinghe N. , Bodendorf F. :Towards a Medical Tricorder: Defining medical conditions for consumer self-care with focus on non-invasive technologies AMCIS (Boston , 10. August 2017 - 12. August 2017 )In: AIS Electronic Library (AISeL) (Hrsg.): AMCIS 2017 Proceedings 2017 Hamper A. , Eigner I. , Wickramasinghe N. , Bodendorf F. :Rehabilitation Risk Management: Enabling Data Analytics with Quantified Self and Smart Home Data eHealth summit Austria (Wien , 24. Mai 2017 - 25. Mai 2017 )In: Health Informatics Meets eHealth 2017 DOI: 10.3233/978-1-61499-759-7-152 Hauck V. , Lederer M. , Bodendorf F. :What are Middle Managers expecting from Strategic Tools? A Collection and Analysis of State of the Art Instruments In: Global Business and Economics Review 19 (2017 )ISSN: 1097-4954 DOI: 10.1504/GBER.2017.087284 Kröckel P. :Decision Support Enhancement for Player Substitution in Football: A Design Science Approach Business Information Systems Workshops (Leipzig , 6. Juli 2016 - 8. Juli 2016 )In: Abramowicz, Witold; Alt, Rainer; Franczyk, Bogdan (Hrsg.): Business Information Systems Workshops 2017 DOI: 10.1007/978-3-319-52464-1_33 URL: https://link.springer.com/chapter/10.1007/978-3-319-52464-1_33 Kröckel P. , Piazza A. :Tactical Insights from an Underdog Team: Network analysis of Iceland in the Euro 2016 against the teams of Portugal and England Third European Conference on Social Networks (EUSN2017) (Johannes Gutenberg-University, Mainz , 26. September 2017 - 29. September 2017 ) Open Access: http://www.eusn2017.uni-mainz.de/files/2016/08/EUSN2017_Book-of-Abstracts_25_09.pdf URL: http://www.eusn2017.uni-mainz.de/files/2016/08/EUSN2017_Book-of-Abstracts_25_09.pdf Kröckel P. , Piazza A. , Neuhofer K. :Dynamic Network Analysis of the Euro2016 Final: Preliminary results The Fourth International Symposium on Social Networks Analysis, Management and Security (SNAMS-2017) (Vienna House Diplomat Prague, Czech Republic , 21. August 2017 - 23. August 2017 ) DOI: 10.1109/FiCloudW.2017.98 URL: http://ieeexplore.ieee.org/document/8113780/ Mertens P. , Bodendorf F. , König W. , Schumann M. , Hess T. , Buxmann P. :Grundzüge der Wirtschaftsinformatik Berlin : SpringerGabler , 2017 ISBN: 978-3-662-53361-1 Piazza A. , Kröckel P. , Bodendorf F. :Emotions and fashion recommendations: evaluating the predictive power of affective information for the prediction of fashion product preferences in cold-start scenarios International Workshop on Web Personalization, Recommender Systems and Social Media at the International Conference on Web Intelligence (Leipzig, Germany , 23. August 2017 - 23. August 2017 )In: Proceedings of the International Conference on Web Intelligence , New York, NY, USA : 2017 DOI: 10.1145/3106426.3109441 Piazza A. , Süßmuth J. , Bodendorf F. :Body measure-aware fashion product recommendations: evaluating the predictive power of body scan data Workshop on Recommendation in Complex Scenarios co-located with 11th ACM Conference on Recommender Systems (RecSys 2017) (Como, Italy , 27. August 2017 - 31. August 2017 )In: Toine Bogers, Marijn Koolen, Bamshad Mobasher, Alan Said, Alexander Tuzhilin (Hrsg.): Proceedings of the RecSys 2017 Workshop on Recommendation in Complex Scenarios co-located with 11th ACM Conference on Recommender Systems (RecSys 2017) , Aachen : 2017 Open Access: http://ceur-ws.org/Vol-1892/paper1.pdf Piazza A. , Zagel C. , Haeske J. , Bodendorf F. :Do You Like According to Your Lifestyle? A Quantitative Analysis of the Relation Between Individual Facebook Likes and the Users' Lifestyle In: Freund LE, Cellary W (Hrsg.): Advances in The Human Side of Service Engineering. AHFE 2017. Advances in Intelligent Systems and Computing , Cham : Springer International Publishing , 2017 , S. 128--139 (Advances in Intelligent Systems and Computing, Bd.601)ISBN: 978-3-319-60486-2 DOI: 10.1007/978-3-319-60486-2_12 Schott P. , Lederer M. , Khomut M. , Ahlers S. , Bock M. , Bodendorf F. :Lösungswissen Industrie 4.0: Eine reifegradorientierte Beschreibungsvorschrift technischer Lösungsprinzipien zur Komplexitätsbeherrschung in bestehenden Produktionssystemen (2017 ) (Working Paper)Schott P. , Lederer M. , Niedermaier S. , Bodendorf F. , Hafner M. :A Maturity Model to Organize the Multidimensionality of Digitalization in Smart Factories In: Yilmaz, Ö.F.; Tüfekci, S. (Hrsg.): Handbook of Research on Applied Optimization Methodologies in Manufacturing Systems , 2017 , S. 354 - 374 DOI: 10.4018/978-1-5225-2944-6 Zagel C. , Piazza A. , Petrov Y. , Bodendorf F. :SciencOmat: A Gamified Research Platform for Evaluating Visual Attractiveness In: Freund LE, Cellary W (Hrsg.): Advances in The Human Side of Service Engineering. AHFE 2017. Advances in Intelligent Systems and Computing , Cham : Springer International Publishing , 2017 , S. 50--60 (Advances in Intelligent Systems and Computing, Bd.601)ISBN: 978-3-319-60486-2 DOI: 10.1007/978-3-319-60486-2_5 2016 Davcheva P. , Schuster B. , Hille M. , Götz R. , Zhang J. :Decision support system for player substitution in football - prototypical implementation (2016 ) (Working Paper)Eigner I. , Hamper A. , Wickramasinghe N. , Bodendorf F. :A Comparative Analysis of the Australian and German eHealth System Bled eConference (Bled, Slovenia , 19. Juni 2016 - 22. Juni 2016 )In: Proceedings of the 29th Bled eConference , Bled, Slowenia : 2016 URL: http://aisel.aisnet.org/bled2016/23/ Hacker J. , Bodendorf F. , Lorenz P. :A Framework to Analyze Enterprise Social Network Data In: Martin Atzmueller, Samia Oussena, Thomas Roth-Berghofer (Hrsg.): Enterprise Big Data Engineering, Analytics, and Management , IGI Global , 2016 , S. 84-107 DOI: 10.4018/978-1-5225-0293-7.ch006 URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-0293-7.ch006 Hamper A. , Wendt J. , Zagel C. , Bodendorf F. :Behavior Change Support for Physical Activity Promotion: A Theoretical View on Mobile Health and Fitness Applications 49th Hawaii International Conference on System Sciences (, 5. Januar 2016 - 8. Januar 2016 )In: 2016 49th Hawaii International Conference on System Sciences (HICSS) 2016 DOI: 10.1109/HICSS.2016.418 URL: http://ieeexplore.ieee.org/document/7427602/ Huber S. , Mülroth C. , Zagel C. , Schwarz S. , Bodendorf F. :Agile Innovation Management (2016 ) (Working Paper)Lederer M. , Kupfer C. , Leitermann A. , Hofmann T. , Schaffert C. , Roth F. , Bodendorf F. :Konzept und Umsetzung eines Prozessportals für mittlere Prozessmanager (2016 ) (Working Paper)Piazza A. , Davcheva P. :Sentiment Classification and Visualization of Product Review Data In: Hofmann, M., Chisholm, A. (Hrsg.): Text Mining, Web Mining, and Visualization Use Cases Using Open Source Tools , Boca Raton, USA : Chapman & Hall/CRC Data Mining and Knowledge Discovery Series , 2016 (Chapman & Hall/CRC Data Mining and Knowledge Discovery Series)ISBN: 9781482237573 Viol J. , Bodendorf F. , Lorenz P. :Do You Know the Key Knowledge Actors in your Organization? Extending the Application of Organizational Social Network Analysis to Enterprise Social Networks Multikonferenz Wirtschaftsinformatik 2016 (Ilmenau , 9. März 2016 - 11. März 2016 )In: Nissen, Volker Stelzer, Dirk Straßburger, Steffen Fischer, Daniel (Hrsg.): Multikonferenz Wirtschaftsinformatik (MKWI) 2016 - Band III , Ilmenau : 2016 Zagel C. , Davcheva P. :Nutzenpotenziale von Augmented Reality im Einzelhandel In: Medienproduktion : Online-Zeitschrift für Wissenschaft und Praxis (2016 ), S. 16 - 19 ISSN: 2193-7699 Open Access: http://zs.thulb.uni-jena.de/servlets/MCRFileNodeServlet/jportal_derivate_00246598/MP_OZWP_2193-7699_2016-09.pdf Zagel C. , Herpich S. , Eskofier B. , Bodendorf F. :Improving UX and Productivity through TUIs in Work Environments Mensch und Computer 2016, MuC 2016 - Tagungsband - Human and Computer 2016, MuC 2016 - Conference Proceedings (Aachen , 4. September 2016 - 7. September 2016 )In: Lecture Notes in Informatics (LNI), Proceedings - Series of the Gesellschaft fur Informatik (GI) 2016 DOI: 10.18420/muc2016-mci-0228 2015 Huber S. , Mühlroth C. , Bodendorf F. :Adaptive Innovation Management - Concept and Tool Support In: Proceedings of the 2015 Annual SRII Global Conference, IEEE 2015 Lederer M. , Aydin H. , Bodendorf F. :Die Strategie-Prozess-Matrix in der Praxis: Evaluation einer neuen Modellierungsnotation In: Arbeitsbericht 02/2015 , Nürnberg : Lehrstuhl Wirtschaftsinformatik II, Friedrich-Alexander-Universität Erlangen-Nürnberg , 2015 (Working Paper)Lederer M. , Butz F. , Bodendorf F. :Der mittlere Prozessmanager: Aufgaben der Transferfunktion (2015 ) (Working Paper)Lederer M. , Huber S. , Bodendorf F. :BPM-Tools im Überfluss – Wie strategische Kriterien die Auswahl des richtigen IT-Werkzeugs beeinflussen: Einführung, Praxisreflexion, Perspektiven In: F. Berglehner & K. Wilbers, K. (Hrsg.): Schulisches Prozessmanagement - Einführung, Praxisreflexion, Perspektiven , Nürnberg : , 2015 , S. 294-332 (Texte zur Wirtschaftspädagogik und Personalentwicklung) Lederer M. , Mrosek A. , Bodendorf F. :Ein mathematisches Ressourcenverteilungsmodell zur strategischen Prozessoptimierung (2015 ) (Working Paper)Lederer M. , Schott P. , Bodendorf F. :Vom Prozessmodell zum Lastenheft: Ein konzeptioneller Business-IT-Alignment-Ansatz mit Anwendung im CRM (2015 ) (Working Paper)Piazza A. , Zagel C. , Huber S. , Bodendorf F. , Hille M. :Outfit Browser: An Image-Data-Driven User Interface for Self-Service Systems in Fashion Stores 6th International Conference on Applied Human Factors and Ergonomics (AHFE 2015) and the Affiliated Conferences, AHFE 2015 (Las Vegas, USA )In: Tareq Ahram, Waldemar Karwowski, Dylan Schmorrow (Hrsg.): Procedia Manufacturing 2015 DOI: 10.1016/j.promfg.2015.07.686 URL: http://linkinghub.elsevier.com/retrieve/pii/S2351978915006873 Piazza A. , Zagel C. , Huber S. , Hille M. , Bodendorf F. :Outfit Browser - An image-data-driven user interface for self-service systems in fashion stores In: Procedia Manufacturing 3 (2015 ), S. 3521-3528 ISSN: 2351-9789 DOI: 10.1016/j.promfg.2015.07.686 Schott P. , Horstmann F. , Bodendorf F. :Context Specific Complexity Management - A recommendation model for optimal corporate complexity In: International Journal of Business Science and Applied Management 10 (2015 ), S. 33-46 ISSN: 1753-0296 Open Access: http://www.business-and-management.org/issues.php Zagel C. , Huber S. , Bodendorf F. :The Geek Factor: Assessing Technology Desirability 6th International Conference on Applied Human Factors and Ergonomics (AHFE 2015) and the Affiliated Conferences, AHFE 2015 (Las Vegas, USA )In: Tareq Ahram, Waldemar Karwowski, Dylan Schmorrow (Hrsg.): Procedia Manufacturing 2015 DOI: 10.1016/j.promfg.2015.07.696 URL: http://linkinghub.elsevier.com/retrieve/pii/S2351978915006976 Zagel C. , Schopka J. , Piazza A. , Huber S. , Hofmann J. , Bodendorf F. :Digital Company - Eine Marktanalyse zur Verwendung sozialer Medien in der Bekleidungsindustrie (2015 ) (Working Paper)2014 Bodendorf F. , Huber S. :From Prescriptive Process Models to Agile Case Modeling In: EcoMod2014 - International Conference on Economic Modeling 2014 Bodendorf F. , Piazza A. , Viol J. :Teilsystemakkreditierung aus Sicht der Programmverantwortlichen des Masterstudiengangs "International Information Systems" In: Wilbers Karl, Wittmann Maria (Hrsg.): Teilsystemakkreditierung - Möglichkeiten und Grenzen einer Variante der Akkreditierungsverfahrens , Nürnberg : Friedrich-Alexander-Universität Erlangen-Nürnberg (FAU), Lehrstuhl für Wirtschaftspädagogik und Personalentwicklung , 2014 , S. 113-123 ISBN: 978-3-7375-2556-5 Davcheva P. :Identifying Sports Talents by Social Media Mining as a Marketing Instrument 2014 Annual SRII Global Conference, SRII 2014 (San Jose, CA , 23. April 2014 - 25. April 2014 )In: Global Conference (SRII), 2014 Annual SRII 2014 DOI: 10.1109/SRII.2014.38 Huber S. , Lederer M. , Bodendorf F. :IT-enabled Collaborative Case Management: Principles and Tools In: Waleed W. Smari, Geoffrey C. Fox, Mads Nygård (Hrsg.): Proceedings of the 2014 International Conference on Collaboration Technologies and Systems , Stoughton : 2014 DOI: 10.1109/CTS.2014.6867573 Huber S. , Zagel C. , Bodendorf F. :Interactive system design for collaborative case management In: Freund, L., Cellary, W. (Hrsg.): Advances in The Human Side of Service Engineering , AHFE Conference 2014 , 2014 , S. 233-246 ISBN: 978-1-4951-2091-6 Lederer M. , Schott P. , Keppler A. , Bodendorf F. :Geschäftsprozesse auf Kurs halten: Ein Framework zum strategischen Prozess-Controlling mit einer Fallstudie aus der industriellen Produktentwicklung (2014 ) (Working Paper)Zagel C. , Bodendorf F. :Gamification: Auswirkungen auf Usability, Datenqualität und Motivation In: Koch, M., Butz, A., Schlichter, J. (Hrsg.): Mensch und Computer 2014 Tagungsband , München : 2014 Zagel C. , Bodendorf F. :Success factors and approaches of service fascination - A research framework In: Freund, L., Cellary, W. (Hrsg.): Advances in The Human Side of Service Engineering , AHFE Conference 2014 , 2014 , S. 537-548 ISBN: 978-1-4951-2091-6 Zagel C. , Hamper A. , Bodendorf F. , Muhs M. , Brech V. :SmartHealth for Senior Self-Monitoring: Nutzenpotenziale von Smartwatches für die Überwachung des Gesundheitszustands von Senioren (2014 ) (Working Paper)Zagel C. , Huber S. , Bodendorf F. , Gröger J. :Echtzeit-Personalisierung kontextadaptiver Systeme auf Basis von Sensordaten: Design und Entwicklung einer Präsentationsschnittstelle auf Basis von Websockets (2014 ) (Working Paper)2013 2012 Bodendorf F. , Kröckel J. :Visual Customer Behavior Analysis at the Point of Sale In: International Journal on Advances in Systems and Measurements 5 (2012 ), S. 178–187 ISSN: 1942-261x Bodendorf F. , Schwarz S. , Huber S. :A Framework For Selecting Idea Evaluation Methods In Innovation Management In: Proceedings of The 2012 Las Vegas International Academic Conference 2012 Derouiche H. , Schlagenhaufer C. , Bodendorf F. :The conception of virtual assistants for solving insufficient business processes in future health care In: Biomedical Engineering / 765: Telehealth / 766: Assistive Technologies , Calgary,AB,Canada : 2012 DOI: 10.2316/P.2012.765-020 URL: http://www.actapress.com/PaperInfo.aspx?paperId=453328 Kaiser C. , Bodendorf F. :Mining Consumer Dialog in Online Forums In: Internet Research 22 (2012 ), S. 275–297 ISSN: 1066-2243 DOI: 10.1108/10662241211235653 Kaiser C. , Bodendorf F. :Mining Patient Experiences on Web 2.0 - A Case Study in the Pharmaceutical Industry 2012 Annual SRII Global Conference (San Jose, California, USA , 24. Juli 2012 - 27. Juli 2012 ) DOI: 10.1109/SRII.2012.114 Kaiser C. , Bodendorf F. :Monitoring Opinions in Online Forums – A Case Study from the Sports Industry In: International Journal of Information and Education Technology 2 (2012 ), S. 212–215 ISSN: 2010-3689 DOI: 10.7763/IJIET.2012.V2.112 URL: http://www.ijiet.org/show-31-88-1.html Kaiser C. , Kröckel J. , Bodendorf F. :Simulating the spread of opinions in online social networks when targeting opinion leaders In: Information Systems and E-Business Management 11 (2012 ), S. 597-621 ISSN: 1617-9846 DOI: 10.1007/s10257-012-0210-z URL: http://link.springer.com/10.1007/s10257-012-0210-z Kröckel J. , Bodendorf F. :Customer Tracking and Tracing Data as a Basis for Service Innovations at the Point of Sale 2012 Annual SRII Global Conference, SRII 2012 (San Jose, CA , 24. Juli 2012 - 27. Juli 2012 )In: Proceedings of the 2012 Annual SRII Global Conference , New York : 2012 DOI: 10.1109/SRII.2012.115 Kröckel J. , Bodendorf F. :Intelligent Processing of Video Streams for Visual Customer Behavior Analysis In: Kaindl, H., Koszalka, L., Mannaert, H., Jäntti, M., Dini, P., Skala, V. (Hrsg.): ICONS 2012 - The Seventh International Conference on Systems 2012 Schwarz S. , Bodendorf F. :Attributive Idea Evaluation: A New Idea Evaluation Method for Corporate Open Innovation Communities In: International Journal of Knowledge-Based Organizations 2 (2012 ), S. 77-91 ISSN: 2155-6393 DOI: 10.4018/ijkbo.2012010105 URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/ijkbo.2012010105 Schwarz S. , Durst C. , Bodendorf F. :A Conceptual Framework of Service Innovation and Its Implications for Future Research In: Proceedings of the 2012 Annual SRII Global Conference , San Jose : 2012 DOI: 10.1109/SRII.2012.116 Schwarz S. , Durst C. , Bodendorf F. :Service Innovation - A Roadmap for Practitioners In: Service Science and Management Research 1 (2012 )ISSN: 2327-1639 Schwarz S. , Durst C. , Bodendorf F. :Service Innovation – Research Perspective and Future Roadmap (2012 ) (Working Paper)Zagel C. , Bodendorf F. :User Centered Design of Innovative E-Service Solutions: A Scientific Approach to User Fascination 2012 Annual SRII Global Conference, SRII 2012 (San Jose, CA , 24. Juli 2012 - 27. Juli 2012 ) DOI: 10.1109/SRII.2012.117 Zagel C. , Bodendorf F. , Burger T. :Sportmotivation 2.0: Ein Konzept zur Förderung sportlicher Aktivitäten durch gezielten Einsatz von E-Services (2012 ) (Working Paper)2011 Amberg M. , Bodendorf F. , Möslein K. :Wertschöpfungsorientierte Wirtschaftsinformatik Berlin : Springer-Verlag , 2011 DOI: 10.1007/978-3-642-16756-0 Bodendorf F. , Götzelt KU. , Hofmann J. :Stichwort "Audiobasierter Kurs" In: Kurbel K.; Becker J.; Gronau N.; Sinz E.; Suhl L. (Hrsg.): Enzyklopädie der Wirtschaftsinformatik - Online-Lexikon , München : Oldenbourg , 2011 URL: http://www.enzyklopaedie-der-wirtschaftsinformatik.de Bodendorf F. , Götzelt KU. , Hofmann J. :Stichwort "Flashbasierter Kurs" In: Kurbel K.; Becker J.; Gronau N.; Sinz E.; Suhl L. (Hrsg.): Enzyklopädie der Wirtschaftsinformatik - Online-Lexikon , München : Oldenbourg , 2011 URL: http://www.enzyklopaedie-der-wirtschaftsinformatik.de Bodendorf F. , Götzelt KU. , Hofmann J. :Stichwort "Videobasierter Kurs" In: Kurbel K.; Becker J.; Gronau N.; Sinz E.; Suhl L. (Hrsg.): Enzyklopädie der Wirtschaftsinformatik - Online-Lexikon , München : Oldenbourg , 2011 URL: http://www.enzyklopaedie-der-wirtschaftsinformatik.de Bodendorf F. , Kröckel J. :Sensor Based Real-time eCRM at the Point of Sale The 2011 Maui International Academic Conference Derouiche H. , Purucker J. , Bodendorf F. :Controlling patientenbezogener Kooperationsstrukturen im Gesundheitswesen der Zukunft mit Routinedaten Wirtschaftsinformatik Proceedings 2011 URL: http://aisel.aisnet.org/wi2011/100 Kaiser C. , Kröckel J. , Bodendorf F. :Analyzing Opinion Formation in Online Social Networks - Mining Services for Online Market Research Proceedings of the 2011 Annual SRII Global Conference (San Jose, CA , 30. März 2011 - 2. April 2011 )In: Proceedings of the 2011 Annual SRII Global Conference , San Jose : 2011 DOI: 10.1109/SRII.2011.51 Kaiser C. , Piazza A. , Kröckel J. , Bodendorf F. :Are Humans like Ants? - Analyzing Collective Opinion Formation in Online Discussions 2011 IEEE International Conference on Privacy, Security, Risk and Trust, PASSAT 2011 and 2011 IEEE International Conference on Social Computing, SocialCom 2011 (Boston, MA , 9. Oktober 2011 - 11. Oktober 2011 )In: Proceedings of the Third IEEE International Conference on Social Computing , New York : 2011 DOI: 10.1109/PASSAT/SocialCom.2011.94 Kaiser C. , Schlick S. , Bodendorf F. :Warning system for online market research - Identifying critical situations in online opinion formation In: Knowledge-Based Systems 24 (2011 ), S. 824–836 ISSN: 0950-7051 DOI: 10.1016/j.knosys.2011.03.004 URL: http://www.sciencedirect.com/science/article/pii/S0950705111000542 Kaiser I. , Bodendorf F. , Neukirchner J. :Energieeffizientes Bauen: IT-gestützte Marktkenntnis und Markterkenntnis In: Wirtschaftsinformatik & Management 3 (2011 ), S. 46-53 ISSN: 1867-5913 DOI: 10.1365/s35764-011-0060-3 URL: http://www.springerlink.com/index/10.1365/s35764-011-0060-3 Kröckel J. , Bodendorf F. :Visual Customer Behavior Analysis Based on Customer Movements 7th International Conference on Information Technology and Application, ICITA 2011 (Sydney, NSW , 21. November 2011 - 24. November 2011 )In: Tien, D. (Hrsg.): Proceedings of the 7th International Conference on Information Technology and Applications (ICITA 2011) 2011 Löffler C. , Bodendorf F. :Increasing service productivity through service migration and externalization 2011 Annual SRII Global Conference, SRII 2011 (San Jose, CA , 30. März 2011 - 2. April 2011 )In: Kellenberger, P. (Hrsg.): Proceedings 2011 Annual SRII Global Conference SRII 2011 , San Jose, California, USA : 2011 DOI: 10.1109/SRII.2011.31 URL: http://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=5958088 2010 Bodendorf F. , Kaiser C. :Detecting Opinion Leaders and Trends in Online Communities Proceedings of the Fourth International Conference on Digital Society (St. Maarten , 10. Februar 2010 - 16. Februar 2010 )In: 2010 Fourth International Conference on Digital Society 2010 DOI: 10.1109/ICDS.2010.29 URL: http://ieeexplore.ieee.org/lpdocs/epic03/wrapper.htm?arnumber=5432810 Bodendorf F. , Kaiser C. :Mining Customer Opinions on the Internet - A Case Study in the Automotive Industry Proceedings of the International Conference on Knowledge Discovery and Data Mining (Phuket , 9. Januar 2010 - 10. Januar 2010 )In: 2010 Third International Conference on Knowledge Discovery and Data Mining 2010 DOI: 10.1109/WKDD.2010.129 URL: http://ieeexplore.ieee.org/lpdocs/epic03/wrapper.htm?arnumber=5432748 Kaiser C. , Bodendorf F. :Analyse der Meinungsentwicklung in Online-Foren - Konzept und Fallstudie Virtual Enterprises, Communities & Social Networks, Tagungsband Gemeinschaften in Neuen Medien 2010 In: Meißner K., Engelien M. (Hrsg.): Virtual enterprises communities & social networks / Workshop GeNeMe '10 - Gemeinschaften in Neuen Medien , Dresden : 2010 URL: http://nbn-resolving.de/urn:nbn:de:bsz:14-qucosa-143145 Kaiser C. , Bodendorf F. , Schlick S. :Discovering Critical Situations in Online Social Networks - A Neuro Fuzzy Approach to Alert Marketing Managers Proceedings of the 2nd International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (Valencia , 25. Oktober 2010 - 28. Oktober 2010 )In: Proceedings of the 2nd International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management , Valencia : 2010 Kaiser C. , Kröckel J. , Bodendorf F. :Ant-based Simulation of Opinion Spreading in Online Social Networks Proceedings of the 2010 IEEE / WIC / ACM International Joint Conference on Web Intelligence and Intelligent Agent Technologies (Toronto, ON , 31. August 2010 - 3. September 2010 )In: 2010 IEEE/WIC/ACM International Conference on Web Intelligence and Intelligent Agent Technology 2010 DOI: 10.1109/WI-IAT.2010.12 URL: http://ieeexplore.ieee.org/lpdocs/epic03/wrapper.htm?arnumber=5616317 Kaiser C. , Kröckel J. , Bodendorf F. :Swarm Intelligence for Analyzing Opinions in Online Communities In: 2010 43rd Hawaii International Conference on System Sciences 2010 DOI: 10.1109/HICSS.2010.356 URL: http://ieeexplore.ieee.org/lpdocs/epic03/wrapper.htm?arnumber=5428685 Kröckel Johannes, Bodendorf Freimut, Palma dos Reis A., Abraham A. P:Extraction and Application of Person Trajectories in Retail Environments Proceedings of the IADIS International Conference - Intelligent Systems and Agents 2010 (Freiburg , 28. Juli 2010 - 31. Juli 2010 )In: Proceedings of the IADIS International Conference on Intelligent Systems and Agents , Freiburg : 2010 Löffler C. , Bodendorf F. :Mobile Loyalty Services - a Retailer and Consumer Survey Proceedings of the International Conference on Information Management and Evaluation In: Proceedings of the International Conference on Information Management and Evaluation , Kapstadt : 2010 Löffler C. , Hofmann J. , Bodendorf F. :Forschungsmethoden in der Wirtschaftsinformatik (2010 ) (Working Paper)Mertens P. , Bodendorf F. , König W. , Picot A. , Schumann M. , Hess T. :Grundzüge der Wirtschaftsinformatik Berlin : Springer Verlag , 2010 Purucker J. , Seitz M. , Bodendorf F. :Process based e-service logistics for case management networks Tagungsband der eHealth2010 2009 Bodendorf F. , Kaiser C. :Detecting Opinion Leaders and Trends in Online Social Networks 2nd ACM Workshop on Social Web Search and Mining, SWSM'09, Co-located with the 18th ACM International Conference on Information and Knowledge Management, CIKM 2009 (Hong Kong , 2. November 2009 - 6. November 2009 )In: Proceedings of the 2nd Workshop on Social Web Search and Mining , New York : 2009 DOI: 10.1145/1651437.1651448 URL: http://doi.acm.org/10.1145/1651437.1651448 Kaiser C. , Bodendorf F. :Opinion and Relationship Mining in Online Forums 2009 IEEE/WIC/ACM International Conference on Web Intelligence, WI 2009 (Milano , 15. September 2009 - 18. September 2009 )In: Proceedings of the 2009 IEEE/WIC/ACM International Joint Conference on Web Intelligence and Intelligent Agent Technology 2009 DOI: 10.1109/WI-IAT.2009.25 Löffler C. , Barthelmann B. , Bodendorf F. :Klassifizierung von Web 2.0 Services (2009 ) (Working Paper)Purucker J. , Böhm M. , Bodendorf F. :Praxisnetzstudie 2009 – Ein Benchmark zum Reifegrad von Praxisnetzen in Deutschland und der Schweiz In: Schreier, G.; Hayn, D.; Ammenwerth, E. (Hrsg.): Tagungsband ehealth2009 & eHealthBenchmarking 2009 , Wien : 2009 Purucker J. , Schicker G. , Böhm M. , Bodendorf F. :Praxisnetz-Studie 2009 - Status quo, Trends und Herausforderungen: Management – Prozesse – Informationstechnologie (2009 ) (Working Paper)